transfer data from 2024 to 2025 on desktop standard edition is not working. When I click on the file, the OPEN button greys out.

[TurboTaxSusan · Accepted solution]

Are you able to open the 2024 file in the 2024 program? When you are trying to transfer to 2025, are you using File>Transfer 2024 Return in the menu, or are you clicking the Browse button at the bottom of the "Welcome to TurboTax" page?

[TG1267]

I was navigating correctly. 

I have resolved the issue. But I'm not sure which of these two actions resolved it:

1) my new computer only had TurboTax 2025 installed on it. I'm not sure if it wouldn't transfer from the 2024 files because I didn't have the 2024 version installed on it. So, I installed 2025 version on my old computer and was able to do the transfer on my old computer. 

2) I have my network folders mapped, when I navigated to the mapped folders the .tt files weren't available, but when I went directly to the network folder, I was able to find the .tt files. 

Either way, I've been able to transfer over the 2024 data to the 2025 returns. 

Thank you for your quick response.