Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
t_sudds
New Member

turbo tax has stopped Properly

Hello,

I am receiving a message "Turbo Tax has stopped working properly". I cleared my cache and it is still not working. It happened at the same spot doing 2 different returns. I received the message when I clicked "Yes I am Claiming" under Eligible Dependent that is when I received the message both times and will not let me go back in to the returns.

Please advise.

Tammy

1 Reply

turbo tax has stopped Properly

Please use a different browser and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.