Hi have choose by mistake different turbo tax product online tax file I have pay $70 for this but I haven’t used this product. Then later on I have buy different one and pay $140 then file my tax return. I have contact turbo tax customers service two time about my refund every time over the phone conversation more then 50 mins but no solution and costumer service team member disconnected my call without any outcome. So i am waiting for my refund $70. I am aware everyone turbo tax customer service zero no professional service.Next time am aware everyone don’t use turbo tax. I am stopped using turbo tax next time . Because my experience very bad this time . Turbo tax steel my money.
I completely understand your dissatisfaction; online refund requests typically take some time to process. I've located your submitted refund request and sent you a private message in Community; this issue has now been resolved; we appreciate your patience.
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