Turbo Tax won't let me re-file

[Donairmna55]

Hello.

I need to refile my 2023 & 24 returns due to a mistake I made on Schedule T7777 in 2023 and repeated it in 2024. 

I have Turbo tax software (both 2023 & 2024 versions). Each time I try to refile the software indicates I can't refile electronically but I did not use net-file.  I've used net-file for submitting my taxes for 15 years so I don't understand the issue.

Please help with the above.

Thank you,

Allan 

PS: You folks don't make it easy to find an email for communicate by the way.

[Taxworld01]

The Canada Revenue Agency (CRA) NETFILE and REFILE services for the 2025 tax year will re-open on Monday, February 23, 2026, at 6:00 a.m. (Eastern Time). If you need to make changes before February 23, 2026, you will have to wait until the service re-opens or submit a paper T1-ADJ form. 

You can make changes to a filed tax return by filing an adjustment. The CRA requires that you wait until you’ve received your Notice of Assessment (NOA) before filing an adjustment.

For more information you can visit :

I've filed my tax return. Can I still make changes?

or, 

How to Change Your Tax Return After You’ve Filed

Our experts are ready to help you. There are multiple ways to get in touch with us. You can click here for more information.

Thank you for choosing TurboTax.

[Donairmna55]

Unfortunately the answer I received was not related to my question.

I have to refile 2 returns (2023 & 2024) but my Turbo Tax software will not permit me to "re-file" because as per the error message " I did not use Net-file to file my returns. This is absolutely wrong because I am file my taxes for approx. 15 years using "net-file". 

How can this software error be fixed?  I do not want to refile using paper copies.

thank you,

[TurboTaxAniqua]

We recommend that you wait until the Netfile and Refile services open by CRA on Monday, February 23, 2026, at 6:00 a.m. (Eastern time). If you need to make changes before February 23, 2026, you must wait until the service is reopened or submit a paper T1-ADJ form.  Currently, there is no other way to electronically transmit your return to CRA. 

You are receiving this error because Netfile and re-filing are currently closed for all the tax years.