turbotax 2023 is so buggy

[asoonon]

I bought the 2023 premier from costco. Installation is OK, however: 
1. "check update" keeps reporting network issue

2. download state (CA) goes to the infinite loop of log in intuit account, and I input the correct password, the UI shows no error, but back to where I started.

3. Try to import my W-2, however there is no such option, only 'manual input" and "scan PDF". and I selected "scan PDF", it show the intuit login again, and stuck there even correct password is given. 

The only thing worked is I was able to import  2022 tax return.

[TurboTaxSusan]

This is the support site for the Canadian TurboTax. For assistance with U.S. taxes and U.S. versions of TurboTax, please visit the website for TurboTax USA.