Turbotax 2024 Download & install

[Canada2025]

Hi,

I have bought turbotax program at shoppers. I've tried to install my labtop, but it can't. So I searched reason at your website. You said I have to switch out of s mode. But I can't click the GET button, I don't know why.

How do I do now?

[TurboTaxSusan]

This Microsoft FAQ tells you how to get out of S mode: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9...

[Canada2025]

Thank you for your reply.

I tried like that, but it doesn't work as attached screenshot.

I have a download code only.

If I can use turbotax in online instead of download, I want it.

Can I do that?

[TurboTaxAniqua]

Please contact Microsoft to get this issue fixed as it is related to the OS. 

The codes for TurboTax Desktop will not work with TurboTax Online & vice-versa. If you bought the wrong version, you can get a refund and then buy the one you need. 

You can submit a online refund request.