Turbotax 2024 not installing properly

[Dadoie]

Turbotax 2024 is not installing properly. I am able to download and run the exe file to install Turbotax software. After the install process the window to enter the license code briefly appears for a couple of seconds and then the Turbotax window just goes blank white and sits idol.

[Nobody Special]

Try uninstalling it and then redownloading  the exe file through a different browser.

And then try installing.

[TurboTaxAniqua]

@Dadoie We recommend changing the display resolution settings on your device.

[Dadoie]

First thing I trided. No change.

[Dadoie]

Changing resolution makes no difference. There is an issue with the software during the install process. I have tried installing on two separate computers and have the same issue. The screen to enter the license code briefly appears but changes to a white screen with the Tubitax header. 

[TurboTaxVeronique]

@Dadoie A private message will be sent to you. To access it, please log in to your TurboTax community account and click on the envelope icon in the top right-hand corner.

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