Try uninstalling it and then redownloading  the exe file through a different browser.

And then try installing.

@Dadoie We recommend changing the display resolution settings on your device.

First thing I trided. No change.

Changing resolution makes no difference. There is an issue with the software during the install process. I have tried installing on two separate computers and have the same issue. The screen to enter the license code briefly appears but changes to a white screen with the Tubitax header. 

@Dadoie A private message will be sent to you. To access it, please log in to your TurboTax community account and click on the envelope icon in the top right-hand corner.

Thank you for choosing TurboTax.

cannot find the installer after downloading software

@leakly If you can't find the software installer after downloading, check your Downloads folder, search your computer for the file name, and consider temporarily disabling antivirus software or clearing the %temp% folder

• The installer file is likely saved in your Downloads folder, which is the default location for downloaded files.
• Open File Explorer and navigate to the Downloads folder.
• Look for the file with the installer name or extension (e.g., .exe, .msi). 
• Sometimes, antivirus software might block or quarantine the installer file, preventing you from finding it or running it.
• Temporarily disable your antivirus software (if you have one) and then search for the installer file again.
• Important: Remember to re-enable your antivirus software after you've completed the installation. 
• If you still can't find the installer, try downloading the software again from: https://intuitglobal.intuit.com/downloads/CanadaTax/2024/dls/TurboTax_2024.exe