TurboTax Basic 2022 - Download Version - Info Page

[lafnsun]

Hello,  

On the TurboTax Basic download version info page, under Benefits & Features "A simple tax filing experience..." shows Medical under the Expenses heading.  I have provided the link to the page.

TurboTax Basic 2022 - Benefits & Features - Expenses - Medical 

https://turbotax.intuit.ca/tax/software/download/basic?cid=ppc-nb_en_fy23_pros_goog_gen_Basic_na_sho...

My TurboTax Basic download version for 2022 (order number : QSTNA178751275) will not let me enter my medical expenses.  It's asking me to upgrade for $14.99.

Can you please make more clearly comprehensible.

Thanks,

Terry

[TurboTaxSusan]

You should have the option to continue without the upgrade. 

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.