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Turbotax Canada online deluxe 2022

Bought this version today, I already have a turbotax account, after log in & key in the code, start a return, nothing happen, cannot open the program. I use a MacBook Pro version 13.2. Don’t even find the application on my screen. My browser is Firefox . 
need help.

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Turbotax Canada online deluxe 2022

Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.