TurboTax Update - Vague Update Contents (i.e. Release Notes)

[nerdboyjoe]

Like many TurboTax customers, I am waiting for more fixes to the T3 and Schedule 3 functionality, such as the Spousal percentage split of capital gains on lines 17599 and 17600 of Schedule 3 not splitting at all, and putting 100% of the amount on one spouse instead of splitting it. 

Diligently, I'm opening TurboTax desktop every morning to check for updates. Today (Thursday, March 27), there was an update. However, the TurboTax Update window that pops up with the Update Contents (i.e. the Release Notes), only said vaguely, "Added Validations" and "Bug Fixes"?

Come on guys! Please give us more details on exactly what are the "Added Validations" and "Bug Fixes". It didn't fix my Schedule 3 issue. I don't know what it fixed. I have no idea because the release notes were so vague.

I have been making and supporting software for 30 years. If I put such vague descriptions into my product's release notes, my customers would be angry and I'd hear it from the bosses.

TurboTax, please do better with the release notes.

[TurboTaxAniqua]

Try this workaround: enter 100% ownership at the top and then half of all values into boxes for each person. (I also only entered capital gains in box 53, using the same value as line 21, half the total, instead of dividing the time periods.).

Then the values for line 68140 on T936 were correct and agreed with Schedule 3 line 17600, and try to file.

We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.

[nerdboyjoe]

@TurboTaxAniqua - I have several T3's that are shared between my wife and I. This workaround is far too tedious for that many T3's. Please give your customers at least a rough estimate of the ETA for this fix. I want a discount on next year's software.

[TurboTaxAniqua]

We can totally understand that. I would suggest waiting; we are doing our best to get this resolved. We appreciate your patience.

[wynden]

I second @nerdboyjoe 's concerns here. I have the same issue.

I've been using TurboTax and it's predecessor (QuickTax) for too many years to count now and I feel that the quality has declined over the years. I just don't trust it anymore to "do the right thing". I'll be considering alternatives to TurboTax next year.

[nerdboyjoe]

@wynden I second "considering alternatives to TurboTax next year". In fact, I'm already considering alternatives to TurboTax this year. I started kicking the tires on a competitor's product this afternoon. And, oh yeah, I forgot that TurboTax used to be called QuickTax. I'm getting old. I've been using the product since 1994. I can't remember what it was called back then. It sure has come along way since then...until this year.

[TurboTaxAniqua]

@wynden Thank you for your feedback. We appreciate your patience.