I am trying to do my parent's taxes. When I go to auto-fill their taxes it states that my mom might still be signed into CRA. It states this:
Mom may still be signed in to CRA |
To Auto-fill for Dad, open My Account in a new tab, sign Mom in again, then log back out. |
You can also clear your cache, or re-open TurboTax using private browsing. |
I have tried doing all 3 things and I have tried contacting Turbo Tax support and they had no idea what I was talking about.
Any other solutions?
You can try using a different browser.
You can also try signing into MyAccount for Dad, then start the Auto-Fill for him.
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