Unable to install Turbo Tax 2024

[vllpll]

When I try to install Turbo Tax 2024, I get a message saying Turbo Tax cannot be installed on my computer with a message that Turbo Tax doe not work on Windows 8.  My computer has Windows 10 installed from the time that I purchased it.   As a result I cannot install Turbo Tax.  I have checked to make sure my computer is up to date, so I don't know what to do next.  I could not install either through the link or through the web site.  I neeed some help in resolving this issue.

[TurboTaxBrenda]

If TurboTax is recognizing your computer as WIN 8, it is possible that you need to do a Windows update on your computer and try again.

If you need assistance, you can contact Microsoft phone support.
Canada (English): 1-877-696-7786 for technical support.

Thank you for choosing TurboTax.

[vllpll]

Referring in me to Microsoft was absolutely useless.  Microsoft's phone response system is awful and when talking to an agent, the call was dropped twice.  

Another urbo Tax agent helped me solve the problem.

[TurboTaxVeronique]

@vllpll We are happy you were able to install your TurboTax software.

Thank you for choosing TurboTax.