When I try to install Turbo Tax 2024, I get a message saying Turbo Tax cannot be installed on my computer with a message that Turbo Tax doe not work on Windows 8. My computer has Windows 10 installed from the time that I purchased it. As a result I cannot install Turbo Tax. I have checked to make sure my computer is up to date, so I don't know what to do next. I could not install either through the link or through the web site. I neeed some help in resolving this issue.
If TurboTax is recognizing your computer as WIN 8, it is possible that you need to do a Windows update on your computer and try again.
If you need assistance, you can contact Microsoft phone support.
Canada (English): 1-877-696-7786 for technical support.
Thank you for choosing TurboTax.
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