Discuss
Discover
  • Community basics
    • Support
  • TurboTax™
    • TurboTax.ca
    Open TurboTax

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    Close icon
    Do you have a TurboTax Online account?

    We'll help you get started or pick up where you left off.

    Yes No
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    petunia4
    New Member

    upgraded to premier tax package from standard for 2018 but now i can't get into my 2018 account

    upgraded to premier tax package from standard for 2018 but i can't get into my 2018 account. System wants me to buy again.

    posted
    ‎April 7, 2023 12:57 PM
    last updated ‎April 07, 2023 12:57 PM
    0
    1
    381
    Reply
    1 Reply
    TurboTaxSusan
    Moderator
    Moderator

    upgraded to premier tax package from standard for 2018 but now i can't get into my 2018 account

    If you are using TurboTax CD/Download, then there is no account to login to. You download and install the software, and then prepare your returns in the program (not on the web).

     

    You can download older versions of TurboTax CD/download edition here: Where can I download the CD/download edition of TurboTax?

     

    If you are still not able to resolve your issue, please contact our phone support team at 1-888-829-8608. 

    ‎April 8, 2023 3:11 PM
    0
    358
    Reply

    Related Content

    phil-irving
    rafle
    petunia4
    freshhprince
    almahussier