We need your email address to complete the T1013 e-signing.

[cdmsantos]

I cannot proceed to authorize Turbo Tax to access my CRA account because I'm seeing the error "We need your email address to complete the T1013 e-signing.", but when I click to add the email, it redirects me to Intuit Account Profile and my email address is already there and validated. How should I proceed?

[TurboTaxSusan]

Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.