when try to review and send nfile, I got error This wasn't expected, but we're working on fixing it

[TurboTaxSusan]

@Myles D Are you using TurboTax Desktop or TurboTax Online? 

[Myles D]

I am using the turbo tax 8 return box I purchased at Walmart. I have done the screen sharing with someone from customer service as well. 

[jackxur]

after call with support, finally it get solved, I need make a copy from original return and make a new return, skip all product choice, then it works, most like when original return create, it choose different license which I buy.

[TurboTaxAniqua]

@jackxur We are glad to hear that issue is resolved and you were able to Netfile. Thanks for letting us know.