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jackxur
New Member

when try to review and send nfile, I got error This wasn't expected, but we're working on fixing it

 
4 Replies

when try to review and send nfile, I got error This wasn't expected, but we're working on fixing it

We suggest clearing cookies 'n cache and try using a different browser. Make sure your internet connection is stable.

 

If issue persists, We suggest contacting our Product support team. They have access to tools we don't have here in Community, like screenshare, and investigate this issue for you. 

  

 Thank you for choosing TurboTax.   

JennyBEpp
New Member

when try to review and send nfile, I got error This wasn't expected, but we're working on fixing it

I also have this issue.  I called support they said they would submit a ticket and someone would get back to me. It's been two days and I have not heard back. 

 

The weird thing is my mom filed hers through my account but on her computer and didn't have any issues. 

 

I have tried both on my computer and my phone and get the same message. It won't let me submit without reviewing 

 

 

when try to review and send nfile, I got error This wasn't expected, but we're working on fixing it

I am having the same issue and tried signing in on a different computer and still get the same message.  Very frustrated.  I called and spoke with a rep that started a ticket but nothing is helping.  

when try to review and send nfile, I got error This wasn't expected, but we're working on fixing it

Do you have Self-Employment added to your returns?