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Marltrac
New Member

Y refund

I had spoken to one of your tec support people and she got me to complete the error correction and fill out the refund..she said I would get it in 4-5 days

as of today I still do not have it since April…

I called numerous times and told oh yes you will get it next week.

will many weeks have gone by and no refund….

will not be using your company in the future..

3 Replies

Y refund

Sorry to hear that your experience with our phone support team was less than optimal. Can you please confirm with me if the email address you used to create this account is still valid, if yes please respond with a "Yes" , and we will be happy to assist you further.

 

Thank you for choosing TurboTax.

Marltrac
New Member

Y refund

Yes

Y refund

Thank you- An email was sent to you at that email address.

 

Thank you for choosing TurboTax.