Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

You have a programming bug in the entering of Medical Expenses. It will not allow you to click Done without getting an error message which cannot be fixed by back button

This is fatal error. You cannot get out of the loop. Completely stuck.
5 Replies

You have a programming bug in the entering of Medical Expenses. It will not allow you to click Done without getting an error message which cannot be fixed by back button

Please click the Back button on the bottom of the page. Then you should be able to continue your return.

You have a programming bug in the entering of Medical Expenses. It will not allow you to click Done without getting an error message which cannot be fixed by back button

Clicking the back button clears the error but clicking on Done returns the same error. So you’re stuck in a loop

You have a programming bug in the entering of Medical Expenses. It will not allow you to click Done without getting an error message which cannot be fixed by back button

Are you clicking on "Done", or "Done With Medical Expenses"?

 

You have a programming bug in the entering of Medical Expenses. It will not allow you to click Done without getting an error message which cannot be fixed by back button

I have the same problem.  When I use the back button, it only only clears the screen.  The button says 'done' not 'done with medical expenses' as it is shown on your example.  Please help. 

You have a programming bug in the entering of Medical Expenses. It will not allow you to click Done without getting an error message which cannot be fixed by back button

@Andrea Dwight You may have to click the back button a few times.