I did choose the free option of a call back, that is an obvious pop up for the charge so I’m not sure how that came to be.

I had a question about Northern Living Allowance, I asked the in the free pop up help button, a turbo tax employee called me, by then I had it solved, they went...

Hi, I clicked a pop up screen on Turbo Tax that said it was a free review, now I’m being charged $69.99 for my taxes and $69.99 for my husbands. I file our taxe...