About IsabellaG

Employee Tax Expert

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I've been an Enrolled Agent for over 30 years,and worked for TurboTax for 12 years.

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Re: On 1040-SR, how do I get TurboTax to check this box: Check here ...

Currently, that box will be checked only if you are claiming and qualify for the Earned Income Tax Credit. You will still be able to file your tax return withou...

IsabellaG

Updated Feb 04, 2026
Re: Turbo tax 2025 Premium

Are you still experiencing this issue? Have you closed out of the program and rebooted your computer? Please respond so we can assist you.

IsabellaG

Updated Feb 04, 2026
Re: Mad

Check your records for when you fixed your rejected tax return to see if you requested the Refund Advance on that resubmission. Also check your emails to see if...

IsabellaG

Updated Feb 04, 2026
Re: PA Coverdell ESA

I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information remov...

IsabellaG

Updated Feb 04, 2026
Re: "We could not import this" CSV Error

Currently, TurboTax supports the manual entry of IRS Form 1099-DA. We are in the process of enhancing our CSV import and upload features to make this process mo...

IsabellaG

Updated Feb 04, 2026

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Date Registered	‎April 5, 2018 6:59 AM
Date Last Visited	18 hours ago
Total Messages Posted	2,687
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