How do I get a refund? I ended up having to pay for your online service for a total cost of $48.28 when I thought I had purchased the solution with the desktop ...

I have tried every screen resolution available including what your site recommends. The problem it appears is the software is not compatible with hi-res monitor...

Have the same issue and absolutely no help. Identified this to the chat people and was redirected to a page where they wanted additional money to support. Terri...