Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Continuous CRA error

I have been trying for days to file my tax return. I am overseas and 15 hours ahead so can never get through during business hours in Canada. I called the CRA today & made sure my account was not locked out & confirmed my bank account details to netfile. AGAIN I'm getting the error that CRA will not let me file my return. I can't even find an email address for turbotax so I can contact them considering the time difference. Can someone please help me out? It should not be this difficult! 

1 Reply

Continuous CRA error

If you are a non-resident or you have an address outside of Canada, you can't use NETFILE. You must print and mail your return.