TurboTax HelpTurboTax HelpIntuit

How does account verification work?

SOLVEDby TurboTax524Updated August 02, 2022

Account verification is just one of the ways we safeguard your information so that you can file your taxes confidently. The information you provide is used only to verify your identity, and TurboTax doesn't share, sell, or use this info for any other purpose without your consent.

When you sign in to your TurboTax account, a number of different security measures are activated to safeguard your information:

  • You may be asked to verify your account if you’re using a new computer or device
  • You may be asked to verify your account if you haven’t signed in in several weeks
  • You may be asked specific, personalized questions that only you should have the answers to
  • You may also validate your identity by requesting a confirmation code

More like this

Dynamic AdsDynamic Ads