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On the auto-fill of my return it says it will be available on Feb 22,2021 but it's now April and still shows this. How can I get auto fill to work?

 
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On the auto-fill of my return it says it will be available on Feb 22,2021 but it's now April and still shows this. How can I get auto fill to work?

If you are using TurboTax Online, please clear your browser cache (or use a different browser), and try again. This FAQ has instructions on how to clear the cache in several popular browsers: https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-hist...

 

 

If you are using TurboTax CD/Download, please make sure that your software is fully updated. This FAQ has instructions on how to update TurboTax CD/Download: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/how-do-i-update-turbotax-if-...

 

 

If you are still unable to resolve this issue, please contact us by phone. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.