I can change back to common law and continue the prompts until I find the information about my spouse. I delete all the information and save but cannot return to change to single after deleting all the information. This appears to be a flaw on the end of turbo tax as there are many other questions from other people referring to the exact same issues without any resolve.
I have already paid for the service. If I have to start all over again from the beginning due to your flaw, am I going to have to pay again??
If you started the process with two returns because you answered yes to "file together" > then you will not be able to change it back to single because you will have her return attached to yours.
You have to start a new return from scratch as and file separately whether you are filing single or married to be able to change between both marital statuses.
I hope this was helpful
I have started the entire process over again and am successful without errors. However it wants me to pay AGAIN when I haven't been able to use what I have already paid for!
You will need to delete your old return- https://turbotax.community.intuit.ca/community/navigating-turbotax/help/how-do-i-delete-a-return-in-...
Then open up your new return and go to the "Review" section and it should work.
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