Are you using TurboTax CD/Download or TurboTax Online?
Turbotax online. I have notice that when we claim under my name, there’s an amount but when we claim under my husband, there’s no amount. This is our first time doing online and it does that. It works perfectly on the download version for the past year.
In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.
​​​​​​​Thank you for choosing TurboTax.
meghanhackert1
New Member
ddmarshall2016
New Member
tori426423
New Member
chino_valisnogt
New Member
adam-sockett
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.