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    janinewasilka
    New Member

    Is there system issues? I'm experiecing turbo tax to be extremely slow?

     
    posted
    ‎October 30, 2019 10:27 AM
    last updated ‎October 30, 2019 10:27 AM
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    2 Replies
    bnabonne
    New Member

    Is there system issues? I'm experiecing turbo tax to be extremely slow?

    I got exactly the same issue on te french version windows 10. I found the issue in my case: It had to do with BitDefender-Antivirus - Free version. In the settings/Protection, set "Protection Shield" to Off. It solved the issue for me. By the way,the same issue was making Revenu Quebec refusing to let me access MonDossier-Connection in order to download my Quebec fiscal data... I am letting that option off permanently...

    Hope it works for you!
    ‎October 30, 2019 10:27 AM
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    TurboTaxMary-Ann1
    Level 13

    Is there system issues? I'm experiecing turbo tax to be extremely slow?

    We're sorry to hear that you TurboTax seems to be moving slowly for you.  You may want to clear your browser history as well as your cache.  Please follow the FAQ for instructions on how to do so:

    https://turbotax.community.intuit.ca/replies/2647843

    ‎October 30, 2019 10:27 AM
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