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sp6
New Member

Netfile Quebec warns me about the Quebec prescription drug insurance plan, but won't let me file with the same info that worked last year. How do I remove this error?

I have health insurance through my work that includes prescription drug coverage. I pay for both myself and my wife/family. I'm filling out the turbotax forms properly - but it won't let me file the tax return and I can't understand why.

4 Replies
TurboTaxLynda
Intuit Alumni

Netfile Quebec warns me about the Quebec prescription drug insurance plan, but won't let me file with the same info that worked last year. How do I remove this error?

We would need more details on what is preventing you from filing to be able to help.  Any error message, error code ?

You could also contact a TurboTax specialist who will be better able to assist you in correcting this issue.

https://turbotax.community.intuit.ca/replies/3152013

langfm
Level 2

Netfile Quebec warns me about the Quebec prescription drug insurance plan, but won't let me file with the same info that worked last year. How do I remove this error?

I'm having the same issue here I think. There is the review error that shows me:

"If you're paying your spouse/partner's premium under the Québec Prescription Drug Insurance Plan, only check boxes 50 through 59, as applicable. Note: If you were covered during the year by basic prescription drug insurance provided by a group insurance plan, but you also paid your spouse/partner's premium, only check box 14 (box 16 for your spouse/partner) without completing Part A, B and C."

 

(I'm assuming this is actually Schedule K). However, I don't see anything wrong with my inputs.

- I click Box 14: You were covered by a group insurance plan.

- Then I'm prompted with: "Questions used to determine whether Lernwel should be paying the premiums payable under the Québec Prescription Drug Insurance Plan."

- I choose Yes on "You were covered by basic prescription drug insurance provided by a group insurance plan of which you were a member, or your spouse, mother or father was a member, and this plan covered the cost of medications."

- Next question is "Check the applicable months in 2020 for which you were (at least one day) in one or more of the situations you just selected." I choose all of the months.

- Next question is "Check this box if you choose to pay your spouse's premium". I choose Yes.

- This brings me back to the Review page, and it still shows the same error I wrote above.

- Because of the error. using Quebec NETFILE is not possible.

 

Also I notice that the the Review Errors don't seem to be resolved/updated when you make changes. It seems to always refer back to older choices/mistakes.

 

 

 

checkingtaxes1
Returning Member

Netfile Quebec warns me about the Quebec prescription drug insurance plan, but won't let me file with the same info that worked last year. How do I remove this error?

Having exact same issue. seems like a bug. Extremely frustrating. 

mbruzzone
Returning Member

Netfile Quebec warns me about the Quebec prescription drug insurance plan, but won't let me file with the same info that worked last year. How do I remove this error?

I get the same exact issue, it's the first time I've ever gotten this as a problem.

Is it a glitch in the software?

 

please someone help, as i can't seem to file with this error in my taxes.

v