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Why do i not qualify for turbo tax free? my taxes are very basic except i worked one day for elections canada and have one charitable donation?

what are the qualifications for free turbo tax?
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Why do i not qualify for turbo tax free? my taxes are very basic except i worked one day for elections canada and have one charitable donation?

There have been changes made to TurboTax Online. Charitable donations are not included in TurboTax Free Online. Please see these TurboTax FAQs for more information:

Why did I have to upgrade my TurboTax Online edition?

Who can file for free using TurboTax?