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Can anyone help please as I am having difficulty accessing my 2020 file (not finished). Every time I select that file, it connects me to 2021?

 
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Can anyone help please as I am having difficulty accessing my 2020 file (not finished). Every time I select that file, it connects me to 2021?

Unfortunately as seen in our TurboTax FAQ: Where can I access TurboTax Online for prior tax years? TurboTax Online 2020 is no longer accessible. If it was not completed you will need to prepare a new return, see TurboTax Desktop.

 

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