The 'TP10' element is invalid - The value '[phone number removed]' is invalid according to its datatype 'http://www.revenuquebec.ca/T3:noTel' - The Pattern constraint failed.
Thank you, maybe I didn’t notice that instruction on the software. Last year I didn't have this issue.
Please double check that you have the correct phone number, and that there is only numbers.
Thank you, maybe I didn’t notice that instruction on the software. Last year I didn't have this issue.
Cannot file my Quebec return getting “TP10 ELEMENT INVALID THE VALUE [phone number removed] IS INVALID ACCORDING TO ITS DATATYPE http://www.revenuequebec.ca/T3no tel- pattern constraint failed.
Verify that the phone number is numbers only. That your SIN number is correct and that you do not have any other characters such as a hyphen or a comma in the address/phone area.
Thank you for choosing TurboTax.
Same here cannot file my Quebec return. Giving me TP10 error message. ....telephone numberis invalid according to its database. How do I resolve this?
@Joseebeaue Please verify that your phone number is numbers only and that your SIN number is correct and that you do not have any other characters such as a hyphen or a comma in the address/phone area.
Hello,
I have the same issue and realized it is because there is a hyphen in the phone number. How/where do I resolve this and remove the hyphen?
Thank you
@julia04 You can change your phone number by selection My Info > Contact Information from the top of the left side menu.
"You can change your phone number by selection My Info > Contact Information from the top of the left side menu."
It doesn't help.
When you change the format and save, the soft turns it back to (123) 456-7890.
Before filing RQ there's a phone and email verification step where the phone is (123) 456-7890. It comes from the contact info and this is the issue. Here you can change it to the 1234567890 format and then it works.
Support people, check it, please.
Thanks.
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