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Gessica
New Member

I am unable to submit my provincial tax return (Quebec) or print it to mail it.

I am experiencing some issues with my downloaded version of TurboTax.

First, I am unable to submit my Quebec return via NetFile—only the option to mail it is available. I have never had this issue before, and I’m not sure what’s wrong and I was able to sent to CRA. 

Second, I am unable to print my return to mail it. When I click "Print and Mail Your Return," I receive a message stating that there are blank forms open that I don't need for my return and that the program needs to close them. When I click "Accept," I get another message saying:

"At the time of manufacturing this product, the government had not finalized all of its forms. You will require a final version of your forms prior to submitting your return."

There are no updates available, and I have been dealing with this issue for days.

I am unable to print my returns or submit my provincial return via NetFile. Please help me find an urgent solution.

 

revenu 1.pngrevenu 2.png

4 Replies

I am unable to submit my provincial tax return (Quebec) or print it to mail it.

I have the same issue, despite that I don’t have capital gains form.I called turbotax and they said to wait until end of March For this issue to get solved. 

Gessica
New Member

I am unable to submit my provincial tax return (Quebec) or print it to mail it.

Are you also using the download version?

I am unable to submit my provincial tax return (Quebec) or print it to mail it.

Please try clearing any unneeded forms and then closing unused forms. You can find those options under Edit>Forms in the top menu in Forms mode.

 

I am unable to submit my provincial tax return (Quebec) or print it to mail it.

Yes, I downloaded to my PC from I link I received from Turbo Tax