I am unable to submit my provincial tax return (Quebec) or print it to mail it.

[Gessica]

I am experiencing some issues with my downloaded version of TurboTax.

First, I am unable to submit my Quebec return via NetFile—only the option to mail it is available. I have never had this issue before, and I’m not sure what’s wrong and I was able to sent to CRA. 

Second, I am unable to print my return to mail it. When I click "Print and Mail Your Return," I receive a message stating that there are blank forms open that I don't need for my return and that the program needs to close them. When I click "Accept," I get another message saying:

"At the time of manufacturing this product, the government had not finalized all of its forms. You will require a final version of your forms prior to submitting your return."

There are no updates available, and I have been dealing with this issue for days.

I am unable to print my returns or submit my provincial return via NetFile. Please help me find an urgent solution.

[Karen090268]

I have the same issue, despite that I don’t have capital gains form.I called turbotax and they said to wait until end of March For this issue to get solved. 

[Gessica]

Are you also using the download version?

[TurboTaxSusan]

Please try clearing any unneeded forms and then closing unused forms. You can find those options under Edit>Forms in the top menu in Forms mode.

[Karen090268]

Yes, I downloaded to my PC from I link I received from Turbo Tax