I cannot Print return for my records, and I cannot file (NETFILE option is disabled)

I have the same problem, I have even gone so far as to re-enter everything from scrap and still have the same problem

Same problem here as I am waiting for CRA to finalize form T657.  Until that is done I cannot Save As PDF, nor can I NETFILE.  Come on, man, it's end February and these forms that are pretty standard for most Canadians are still awaiting approval?!?!?

I looked at the forms that are still being finalized in the FAQ https://turbotax.community.intuit.ca/community/tax-topics/help/why-does-turbotax-say-my-forms-haven-t-been-finalized/00/1044565

It lists T1139 (business income) and T657 (capital gains). Neither one of these applies to me ... I did not have business income and do not have capital gains (all of my investments are in registered accounts so am not declaring/ claiming any capital gains).

So why am I being blocked from filing ???

I have the same issue. Why I cannot netfile my report?

same issue.  Very annoying given that none of the forms under review apply to me.  Disappointed in the lack of communication from TurboTax regarding update glitches.

I think I found the reason for my issue.

I do not have any capital gains that I am claiming for 2020 (all investments in registered accounts), but when I switch to Forms view, the form T657 is open. I scanned its content, and there is no useful information entered on it, other than a carry-over capital loss from 1999 (yes, 20 years ago). So looks like this is blocking me from filing.

Looking at the CRA site, the 2020 T657 has been finalized/ last updated January 18, 2020 (6 weeks ago).

So the issue is not with CRA, but rather with Intuit, and the time it takes them to provide the update.

I know CRA tweaks the forms each year ... but come on, this form is used by most adult Canadians. You are in the business of getting paid for software that people expect to be able to use, so please release an update. In my case it is holding up a tax refund close to $10K for no particular good reason.

Thank you!!! for posting your update.  I believe that is the same form that is holding up completing my return.  Appreciate the time it took you to investigate the problem; saves me time with my analysis.  Over one hour on the phone with a rep who was of little help except to raise a ticket.   I agree that Intuit is not on the ball this year with updates. 

I was able to Netfile after clearing form T657.  There was data there from previous years but did not apply to my current tax return.

I am not a tax expert (or TurboTax expert) but I would probably recommend against doing this (clearing the form and filing).

In my case the data on the T657 is from previous years (1999 capital loss that has not been claimed yet) and it is carried over each year until I can use it to reduce gains in taxable accounts (right now all my gains are in registered accounts (TFSA, RRSP, RIF) so I am not using it). Clearing the form and filing MAY result in the amounts not being carried over in future years when using TurboTax, so you'd have to somehow restore the amounts manually.

But I am not sure if that is the case (someone from Intuit would need to chime in).

For now I will wait for the T657 to unlock (hopefully SOON !!!)

I agree with you taxmonkey.  Unless a user can remember to manually input the carryforward into the form next year, TurboTax will lose track of the carryforward.   As a retired CRA employee and longtime user of TurboTax (and its predecessors), I would recommend waiting for Intuit to fix the issues so as to not create future filing problems.

New update contains unlocked T657, so now I can save as .pdf/print and the NETFILE option is available.

Thank You ... and a request for 2021 version to prioritize T657 earlier in the release process (the form is used by way too many people).

I can not file (NETFILE OPTION disable)

What can I do CRA is open but cannot print or net file.  Says government has not completed all form.  What can I do. Thsnks

It is still early in the filing season.  It is best to check for TurboTax updates everyday.  There are some forms that are not updated until late February or March.  Until the forms are updated, there is nothing else to do but wait.

@Ca57

If you are not able to file and are seeing a message about locked forms, please see this TurboTax FAQ for more information: Why does TurboTax say my forms are locked or haven't been finalized? We hope to have the forms unlocked by the end of next week, if not sooner. We will update the FAQ when each form becomes available.

If you don’t have any of the forms on the list but you are still seeing this error message:

If you are using TurboTax Online, please clear your browser cache (or use a different browser) and try again. This TurboTax FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?

If you are using TurboTax CD/Download, please make sure that your software is fully updated. This TurboTax FAQ has instructions on how to update TurboTax CD/Download: How do I update TurboTax if I have the CD/download edition?

If you are still not able to resolve this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us

I can print but it will not offer me the option to netfile. How can i send my taxes once they are done.

For guidance please see our TurboTax FAQ/video In TurboTax Online, how do I submit my tax return to the CRA using NETFILE?

TurboTax FAQ for CD/Download In TurboTax CD/Download, how do I submit my return to the CRA using NETFILE?

Thank you for choosing TurboTax.

I have already paid, but NETFILE says the NOA does not match, they gave me a new NOA.  How can I get to Turbo Tax to use the new NOA in order to file?

@Clint_Stevens Do you mean your NETFILE Access Code (NAC)? The NAC is not mandatory, so if it's not working, you can file without it.