I want to update my e-mail address but when I clic...

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New Member

I want to update my e-mail address but when I click on the verification mail, the ring on the page keeps running but it never completes the verification. Can you help?

 
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Moderator

I want to update my e-mail address but when I click on the verification mail, the ring on the page keeps running but it never completes the verification. Can you help?

We apologize for the inconvenience.  Can you please try using a different browser or clearing your cache or browser history.  Please see the following FAQ for instructions on how to clear your cache.

https://turbotax.community.intuit.ca/replies/2647843

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