Locked Forms

[taunjawiebe]

I am unable to send my tax return to the CRA because of "locked forms".  I do not have any of the forms you listed as locked in a previous question.  My return is a very simple, straight forward return.  You already got my money.  I have called your help line and they were completely useless in helping me.  They can't explain the problem and just keep telling me it should be unlocked at some point.  I can't access "chat".  I'm feeling very angry and ripped off by your company.  I need someone who can actually help me.

[TurboTaxSusan]

Are you using TurboTax Desktop or TurboTax Online? Are you in Quebec and do you have a T5 slip?