Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
jjsupan
New Member

No CRA Result Code

I am getting an error when trying to NetFile to CRA but there is no code that is provided.
We're sorry, the Canada Revenue Agency was unable to accept your NETFILE tax return.
There is no error code:
CRA Result Code:

I am getting a message to try again in a few minutes but I have come back a few times and I am still getting the same error.

Has anyone else had this issue?

6 Replies

No CRA Result Code

Make sure to check your personal information, like your name & address. Make sure the information matches what the CRA has for you. If you are not sure what they have on file for you, you can and confirm it with them. 

 

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency

 

If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

 

 

 

Sarahhh
Returning Member

No CRA Result Code

I am getting the same message as well , called turbo tax they said it wasnt on their end so call CRA

 

which doesnt help because you either get hungup on or your on the phone for 3+hours

No CRA Result Code

@Sarahhh Is this the first time you are filing a return with the CRA? Do you have any locked forms from this list on your return? https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/turbotax-say-for...

 

 

 

Sarahhh
Returning Member

No CRA Result Code

no not my first time 
no locked forms

No CRA Result Code

If you have a NAC (Netfile Access Code), try removing it; it is not mandatory. 


 

Sarahhh
Returning Member

No CRA Result Code

it's not that - i don't submit it

Unlock tailored help options in your account.