Does anyone have the same issue as I do? I paid for the order and was about to file the tax return and it said "Sorry. We hit a snag" and I was not able to file it.

posted

1 Reply

Does anyone have the same issue as I do? I paid for the order and was about to file the tax return and it said "Sorry. We hit a snag" and I was not able to file it.

Please clear your browser cache (or use a different browser) and try signing into TurboTax with this link: https://ww1.2024.ca.turbotaxonline.intuit.com/secure/interview?_action=reset

If you need more help with this issue, please contact our phone support team.

They're available Monday through Friday, 9 AM to 6 PM ET for English and French support.