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I tried applying for the NOEC and OEPTC as we are eligible, but after going through it 3 times it disappeared from the page and doesn't show up in our final summary?

We received both last year so will it show up after the CRA looks at it?
4 Replies

I tried applying for the NOEC and OEPTC as we are eligible, but after going through it 3 times it disappeared from the page and doesn't show up in our final summary?

Please clear your cache/cookies, sign out of your return and restart your computer. 

 

Thank you for choosing TurboTax.

I tried applying for the NOEC and OEPTC as we are eligible, but after going through it 3 times it disappeared from the page and doesn't show up in our final summary?

Mornin, I tried all that and went through the pages of applying for those 2 credits but nothing has changed. Nothing shows up in my provincial summary. No alerts or warnings.

I tried applying for the NOEC and OEPTC as we are eligible, but after going through it 3 times it disappeared from the page and doesn't show up in our final summary?

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

​​​​​​​Thank you for choosing TurboTax.

I tried applying for the NOEC and OEPTC as we are eligible, but after going through it 3 times it disappeared from the page and doesn't show up in our final summary?

Hi, all seems good now. I can see it in the "botton line" section, thanks