TurboTax 2024 requires a final version

[ataybob]

Hello,

I just purchased the turbotax software this month (Feb 2025). I installed it with the code that came with the box and registered the product successfully. However, when I try to save my forms as a PDF or print them, I am met with an error that states:

"At the time of manufacturing this product, the government had not finalized all of its forms. You will require a final version of your form(s) prior to submitting your return(s). You can obtain the final versions as they become available by selecting Check for Updates from the Help menu, any time after beginning of Jan, 2025."

I followed the instructions above, but the software reports that it's up to date but the error persists.

Can anyone provide a solution to this?

[TurboTaxAniqua]

You cannot print or Netfile any forms at this time as CRA has not finalized all the forms yet. Netfile is closed and will reopen on the 24th of February, 2025. Once CRA updates the forms we will also update them on our end. We do require the correct and final versions of forms for 2025 from CRA to update it within the TurboTax. 

Please refer to this CRA link for more information. 

Thanks for choosing TurboTax.

[ataybob]

Thank you for your response!

[Kwlarin]

Reply is unclear. If CRA opens Feb 24 for online filing are you saying you still dont have final forms and so TurboTax will not be ready on Feb 24 to allow me to submit thru Netfile?

[LJG]

I have exactly the same problem- very frustrating. Have never seen this before in 20 years of using. 

[TurboTaxBrenda]

As per the CRA: The CRA is working diligently to update its systems to reflect the currently enacted capital gains inclusion rate of one-half. However, this update may not be completed when online filing becomes available on February 24, 2025. If you are impacted by this situation, you may avoid processing delays by waiting until the updates are completed in the coming weeks before filing your income tax and benefit return. The CRA will grant relief in respect of late-filing penalties and interest until June 2, 2025, for Individual filers and until May 1, 2025, for Trust filers, to provide additional time for taxpayers reporting capital gains to meet their tax filing obligations.

TurboTax FAQ: Why does TurboTax say my forms are locked or haven't been finalized?

Thank you for choosing TurboTax.