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user2325304606
Returning Member

Why will my wife's correct SIN not be accepted

the number is correct but the red exclamation mark will not disappear
1 Reply

Why will my wife's correct SIN not be accepted

Please make sure when entering your social insurance numbers that you are not using any spaces or special characters. The SIN should be 9 numbers, no spaces, like this: 123456789. Also, make sure that you are putting the right SIN for the right spouse. Before correcting the SIN make sure to delete all of the area by highlighting it and deleting it.

 

For more information please see our TurboTax FAQ: Error message: Invalid characters when trying to use NETFILE

 

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