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The 11 digit Key1 number i received from Costco will is providing me with an invalid code when i enter it in to file my return. Can you please tell me how to proceed?

 
5 Replies

The 11 digit Key1 number i received from Costco will is providing me with an invalid code when i enter it in to file my return. Can you please tell me how to proceed?

We're sorry to hear you are having this issue. To help you we will need more information. Therefore, could you please meet us by private message on Facebook or Twitter to see how we can help you further?

The 11 digit Key1 number i received from Costco will is providing me with an invalid code when i enter it in to file my return. Can you please tell me how to proceed?

I have a 21 number code on my Turbo tax from Costco and it will not accept it.

 

The 11 digit Key1 number i received from Costco will is providing me with an invalid code when i enter it in to file my return. Can you please tell me how to proceed?

Please see the link for CD/Download that is applicable for the 21 digit code:

 

https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-...

dmlandr
New Member

The 11 digit Key1 number i received from Costco will is providing me with an invalid code when i enter it in to file my return. Can you please tell me how to proceed?

the code I received when I purchased the standard online version from costo shows up as invalid when I enter it

The 11 digit Key1 number i received from Costco will is providing me with an invalid code when i enter it in to file my return. Can you please tell me how to proceed?

We're sorry to hear you are having this issue. To help you we will need more information. Therefore, could you please meet us by private message on Facebook or Twitter to see how we can help you further?