I've been using turbo tax for quite a few years. There is room for improvement.
Here are a few suggestions.
1- If notice numbers for assessments that are required for Netfile are incorrect, say so. Do not say the connection failed and then go around in circles with the same useless message.
2- When referencing something like a line number on the return or a requirement for a deduction or anything else provide a link to what is referenced. We are not tax preparers we are people who file taxes once a year.
3- Make sure your grammar is good and you say what you mean. We are not mind readers.
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