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    mqsilva
    Returning Member

    Unable to apply my license

    I am receiving this message

    "Looks like you prepared your taxes with TurboTax Live Assist & Review Deluxe
    Unfortunately, you won’t be able to apply your licence to this return since your licence is only applicable for TurboTax Deluxe. Your licence is still valid and you can apply it to another tax return.    "

     

    And when I click continue, the system asks me to pay 200$ for each return.

     

    I bought the license from Costco: INTUIT TURBOTAX DELUXE ONLINE EDITION 2024 - 8 RETURNS - ENGLISH- ONLINE VERSION

    posted
    4 hours ago
    last updated ‎April 29, 2025 4:32 PM
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