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What happened to my turbo tax copy? Did I complete the tax form and how can I receive a copy?
I started to fill out the last page of payment information. I was eligible for a free Turbo tax form. Did my application go to Canada Revenue? Do I have to start all over again? I did not get a copy of all the pages I had filled out. I could not get the bottom of the page to scroll up. Thank you.
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Getting started
Try logging back in to your online account with another browser. Some customers have reported issues with a browser that hasn't been updated lately. Then you will need to go back to the filing section, continue with the payment screen and file your return after that.
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Getting started
I did my taxes through you yesterday and everything was fine. got to the end and then tried to print a copy of my order. it printed the last page with a transacation # T[phone number removed] on it, but did not print all the other pages.
I have done my taxes for the last 3 years with you and never had this problem before. now I CAN NOT go in to find my tax report to print again. PLEASE SEND ME A COPY OF THE TAXES I JUST FILED UNDER THIS TRANSACTION #
thank you Doreen
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Getting started
Although we cannot provide you with a copy of your return, we can certainly help you locate it.
Please follow our TurboTax FAQ link to answer a few questions: Why can't I find my return?
When you succeed in locating your return, you can then follow this link: How do I print my return in the Online version?
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Getting started
A little more information would be needed to help you.
Though, if you prefer, you can talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/.
After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.
I hope this is useful.