I cannot send my taxes electronically. Please help

 
KBW
Level 4

Filing

Can you please tell us what happens when you try to send them?

Filing

Were sorry, turbo tax couldn't received netfile terms and conditions and privacy notice from the cra

Filing

Were sorry, turbo tax couldn't received netfile terms and conditions and privacy notice from the cra

Filing

I am not getting any option other that were sorry. I guess I will have to file via mail

Filing

We're sorry, the Canada Revenue Agency was unable to accept your NETFILE tax return.
KBW
Level 4

Filing

HI there, sorry for the delay. Have you tried to file again since? If so, do you keep getting the same message?

View solution in original post

Filing

I keep getting an err 

Filing

Can you please advise us which error message or code are you getting?

 

Please note that if this is your first year filing a Canadian income tax return you will need to print and mail in your return. 

 

https://turbotax.community.intuit.ca/community/federal-taxes-netfile/help/why-am-i-not-eligible-to-f...

 

You can contact our customer service if the issue persists and you are eligible to Netfile. 

https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707

Filing

Yes