Troubleshooting

When using TurboTax software, you are required to create an account using your email address and password. Whenever you file your taxes you use this same account to do so. The activation codes for more than one return are to be used in the account presented to purchase the code only. The code is for one account but can be used for multiple returns but not with other accounts/emails. For further information please see our TurboTax FAQs.

What can I do if I'm having issues with my TurboTax Online activation?

In TurboTax Online, how do I use a prepayment code?

 

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