Troubleshooting

If you want to remove your data, please follow these steps

  • Sign in to your TurboTax Account
  • Click Tools > Return manager
  • Click create a new return (pick any version)
  • Click Return manager (you may have to select a value on the first page in order to do so)
  • Click delete on the return where you entered any of your personal information
  • Sign out of TurboTax, all your tax information has been erased.                                                                       

If you require further assistance please contact our phone support team for further assistance or contact us directly on Facebook or Twitter.