If you are using TurboTax Online, this FAQ lists a few reasons you might not be able to find the returns you’re looking for: Why can't I find my TurboTax Online return?
If you are using TurboTax CD/Download, then we do not save any of your data on our servers. All your tax returns would be saved on your computer only. We would not be able to recover them for you if you no longer have them.
By default, your return files (.ttxx) would be put into a TurboTax folder in your Documents folder in Windows. You would need to have the software for the tax year that return is for to be able to open the file. Once the file is open, you can select File>Save As PDF to save the return to PDF format.
